1Information We Collect
When you register for or use the srk250 platform, we collect various types of information to enable our services to function properly and securely. This information falls into several categories:
Account information
Includes your full name, email address, phone number, date of birth and identity verification information provided during registration or the account verification process.
Payment and transaction information
We record transaction details including deposit and withdrawal amounts in Ringgit Malaysia (RM), the payment method used, and the date and time of each transaction. Full card numbers or bank account details are not stored directly by srk250 — processing is handled by trusted third-party payment providers.
Device and browser data
Technical information such as device type, operating system, browser version, IP address, time zone and access log data is collected automatically when you use the srk250 platform. This data is used to improve platform performance and detect suspicious activity.
2How We Use Your Information
Information collected by srk250 is used for clearly defined and limited purposes. We do not use user data for any purpose outside the scope set out in this policy.
- Account management — to allow you to register, log in, update your profile and manage your account balance.
- Transaction processing — to accurately and securely process deposits, withdrawals and financial records in MYR.
- Security & verification — to verify user identity, prevent fraud and ensure that only authorised account owners can access their accounts.
- Customer support — so the srk250 team can assist you in resolving any account-related enquiries or issues.
- Platform improvement — non-identifiable usage data is used to analyse usage patterns and improve the user experience.
Srk250 will not sell, rent or disclose your personal information to third parties for commercial marketing purposes without your explicit consent.
3Cookies & Session Tracking
The srk250 platform uses cookies and similar tracking technologies to ensure smooth login functionality, save user preferences and enhance session security.
Types of cookies used
- Session Cookies — automatically deleted when you close your browser; used to maintain your login session.
- Preference cookies — saves your language preference and display settings for future sessions.
- Security cookies — used to detect and prevent unauthorised login attempts.
You can manage or block cookies through your browser settings. However, blocking session cookies may affect the login functionality and overall usability of the platform.
4Data Storage, Security & Third Parties
Storage & security
Srk250 user data is stored on servers protected by industry-standard encryption. Access to personal data is restricted to staff who require it to perform their duties, and all staff are bound by strict confidentiality obligations.
Srk250 employs appropriate technical and organisational security measures to protect user data from unauthorised access, disclosure, modification or destruction. However, no system is entirely immune to cybersecurity risks — we encourage users to keep their passwords confidential.
Third-party sharing
Srk250 may share certain information with third-party service providers who assist in platform operations, such as payment processors and gaming software providers. Such sharing is limited to information necessary for the relevant purpose only, and those third parties are bound by strict confidentiality agreements. srk250 may also disclose information where required by law or by directive of the relevant Malaysian authorities.
5User Rights & How to Contact Us
As an srk250 user, you have the following rights regarding your personal information:
- Right of access — you may request a copy of the personal information we hold about you.
- Right of rectification — if your information is inaccurate or out of date, you may request that we correct it.
- Right of erasure — under certain circumstances, you may request the deletion of your account and associated personal information, subject to legal requirements for the retention of financial records.
Policy changes
Srk250 reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a new effective date. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact us
For any enquiries regarding this Privacy Policy or to submit a request relating to your personal data, please contact the srk250 team by email at [email protected] or via the platform's live chat. For general questions, visit our FAQ us.
Questions About Your Data?
The srk250 team is here to help with any privacy or data protection enquiries. Contact us or visit our FAQ section for more information on how we manage your account and personal information.